Return Policy

Last updated: April 17, 2025

Overview

We want you to love your purchase! If you're not completely satisfied, you may return eligible items within 14 days of delivery for a refund or exchange.

Eligibility for Returns

To be eligible for a return:
- Items must be unworn, unwashed, and in original condition
- Tags must still be attached
- Items must be returned in their original packaging

Final sale items, Swimwear, Underwear, and Accessories (for hygiene reasons) cannot be returned.

How to Start a Return

To initiate a return, please contact us at roseannefashion@outlook.com with your order number and reason for return. We will provide return instructions and a return address.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we sent the wrong product. We recommend using a trackable shipping method to ensure your return is received.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–10 business days.

Exchanges

If you would like to exchange an item, please contact us with your request. Exchanges are processed once the original item is received and approved.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please email us within 3 days of receiving your order. Include your order number and a photo of the item, and we’ll make it right.

Contact Us

If you have any questions about our return policy, please reach out:

Roseanne Fashion
Email: roseannefashion@outlook.com