FAQs

Last updated: April 17, 2025

1. What is your return policy?

We accept returns within 14 days of delivery. Items must be in original condition with tags attached. Please visit our Return Policy page for full details.

2. How long does shipping take?

Domestic orders typically arrive within 3–7 business days. International orders may take 7–21 business days, depending on location.

3. Do you ship internationally?

Yes! We ship to select countries worldwide. Shipping fees and delivery times vary based on destination.

4. How can I track my order?

Once your order has shipped, you'll receive an email with a tracking number. You can use this number to check the status of your shipment.

5. Can I modify or cancel my order after placing it?

If your order hasn't been processed yet, we may be able to modify or cancel it. Please contact us as soon as possible at support@yourstorename.com.

6. What should I do if I receive a damaged or incorrect item?

Please email us at support@yourstorename.com within 3 days of receiving your order. Include your order number and a photo of the item, and we’ll make it right.

7. What sizes do you offer?

We offer a wide range of sizes from XS to XXL. Size availability may vary by item. Please refer to our Size Guide for more information.

8. How do I contact customer service?

You can reach us via email at support@yourstorename.com or use the contact form on our website. Our team responds within 24–48 hours on business days.

9. Are your products true to size?

Our products are generally true to size, but sizing can vary slightly by style. We recommend checking the Size Guide available on each product page.